SHORT CODES
111 - Call Centre
222 - Main Menu to access call centre or other automated faciltie
such as balance inquiry
225 - Recharge
224 - Friends & Family
997 - Emergency Services
SUPPLEMENTARY SERVICES
ACCESS also offers a number of supplementary services. Please see below brief descriptions of all services and the access codes to activate or deactivate.
CALL FORWARDING
This is a feature that allows a subscriber to forward their calls to another number for a number of reasons, mainly when busy, unavailable or not answered.
| DESCRIPTION | SSACTION | CODE |
|---|---|---|
| Call Forwarding when busy | Registration | Dial *90(FTN) |
| Call Forwarding when busy | Deregistration | Dial *900 |
| Call Forwarding when busy | Activation | Dial *89 |
| Call Forwarding when busy | Deactivation | Dial *890 |
| Call Forwarding Default | Registration | Dial *67(FTN) |
| Call Forwarding Default | Deregistration | Dial *670 |
| Call Forwarding Default | Activation | Dial *68 |
| Call Forwarding Default | Deactivation | Dial *680 |
| Call Forwarding No Answer | Registration | Dial *92(FTN) |
| Call Forwarding No Answer | Deregistration | Dial *920 |
| Call Forwarding No Answer | Activation | Dial *91 |
| Call Forwarding No Answer | Deactivation | Dial *910 |
| Call Forwarding Unconditional | Registration | Dial *72(FTN) |
| Call Forwarding Unconditional | Deregistration | Dial *720 |
| Call Forwarding Unconditional | Activation | Dial *71 |
| Call Forwarding Unconditional | Deactivation | Dial *710 |
| Deactivate All CF | Deactivation | Dial *730 |
| DESCRIPTION | SSACTION | CODE |
NB: Please note that the FTN is the Forwarded to Number and starts with 265xxxxxxxxx.
CALL WAITING
If a subscriber is on the line, if another caller tries to call the subscriber, the said subscriber will be able to decide which call to answer and switch between the 2 calls.
| DESCRIPTION | SSACTION | CODE |
|---|---|---|
| Call Waiting | Activation | Dial *74 |
| Call Waiting | Dactivation | Dial *740 |
| Call Waiting | Temporary Deactivation | Dial *700 |
| DESCRIPTION | SSACTION | CODE |
CALL CONFERENCING
Call Conferencing is a feature that allows a caller to have more than one called party. ACL has the Call Conferencing Service that allows up to 6 callers on one conference call.
| DESCRIPTION | SSACTION | CODE |
|---|---|---|
| Call Conferencing | CC Add Party | Dial *60 |
| Call Conferencing | CC Drop Party | Dial *600 |
| DESCRIPTION | SSACTION | CODE |
CALL NUMBER IDENTIFICATION RESTRICTION
Subscribers are able to temporarily restrict showing their number.
| DESCRIPTION | SSACTION | CODE |
|---|---|---|
| Call Number Identification Restriction | Temporary Activation | Dial *76 |
| DESCRIPTION | SSACTION | CODE |
DO NOT DISTURB
| DESCRIPTION | SSACTION | CODE |
|---|---|---|
| Do not disturb | Activation | Dial *94 |
| Do not disturb | Deactivation | Dial *940 |
| DESCRIPTION | SSACTION | CODE |
Short Codes |
More Links |
Contacts |
| 111 - Call Centre 202 - Balance Enquiry 225 - Recharge 224 - Friends & Family 222 - Main Menu to access call centre or other automated facilties such as balance inquiry 997 - Emergency Services 998 - MASM Emergency |
Phone: Email: Postal Address: |
